Privacy Policy
XG-ROBO

Effective Date: 18.08.2025

At XG-ROBO, we value your privacy and are committed to protecting the personal data you provide to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our services, including trading AI bots, the website, and related applications.

1. Information We Collect

We may collect the following types of information:

  • Account Information: name, email address, Telegram contact, and other details you voluntarily provide when registering or using our services.
  • Usage Information: interactions with our platform, trading AI bots, and communications with us.
  • Technical Data: IP address, device type, browser, cookies, and other identifiers.
  • Financial Information: payment details for subscriptions, blockchain wallet addresses, transaction history, and other related financial activity (if applicable).
  • Additional Data: any other information you voluntarily provide when communicating with us or using our services.

2. How We Use Information

The collected data may be used for:

  • Providing, maintaining, and improving trading AI bots and related services.
  • Processing payments and managing subscriptions.
  • Ensuring security, preventing fraud, and complying with legal requirements.
  • Optimizing and personalizing user experience.
  • Training and improving our AI models (based on aggregated and anonymized data).
  • Communicating with you (account updates, notifications, news, or support responses).

3. Data Sharing

We do not sell or rent your personal data. Data may only be shared in the following cases:

  • When required by law or upon official request from government authorities.
  • With service providers that support our operations (e.g., payment processors, hosting, analytics), but only to the extent necessary.
  • In case of business restructuring, including merger, acquisition, or transfer of assets, where personal data may be part of the transaction.

4. Data Storage and Security

  • We apply administrative, technical, and organizational measures to protect data from unauthorized access, alteration, or loss.
  • Data is retained only as long as necessary for the purposes described in this Policy.
  • Sensitive data, such as payment details, is processed in accordance with applicable security standards.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance the functionality of our platform.
  • Analyze traffic and monitor performance.
  • Personalize content and improve user experience.

You may disable cookies in your browser settings; however, some features of the services may not function properly without them.

6. User Rights

  • Depending on your jurisdiction, you may have the right to:
  • Request access to your personal data.
  • Correct or update inaccurate information.

Request deletion of your data, provided this does not conflict with legal obligations.

7. Use of AI and Trading Bots

  • Our services include AI-powered trading bots. By using them, you acknowledge and accept that trading involves financial risks.
  • We do not guarantee profits, prediction accuracy, or specific outcomes from AI bots.
  • User data may be used in anonymized and aggregated form to improve algorithms and system performance.
  • You are fully responsible for your trading actions and decisions made while using our services.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes become effective upon publication of the updated version on our website.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

XG-ROBO
Email: mail@xg-robo.com